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Privacy Policy

LAST UPDATED: October 31, 2016

  1. Your Consent

    By using this site, you understand and consent to Spectrum’s privacy policy.

  2. Online Privacy Policy Only

    This online Privacy Policy applies only to information collected through our site and not to information collected offline.

  3. Changes to our Privacy Policy

    We reserve the right, at our discretion, to change, modify, add, or remove portions of this Privacy Policy at any time. If we decide to change our Privacy Policy, we will post those changes on this page, and/or update the Privacy Policy modification date above. Please check this page for updates prior to each use. 

  4. What information do we collect?

    We collect information from you when you place an order, subscribe to our newsletter, respond to a survey or fill out a form.

    When ordering or registering on our site, as appropriate, you may be asked to enter your name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously. If your e-mail address or phone number is associated with a mobile device, you may incur data or transmission charges from your mobile provider to receive communications from us. By providing mobile device contact information you represent that you are the owner or authorized user of the mobile device(s) on which messages will be received, and that you are authorized to approve any applicable charges.  

    We use cookies to help us remember and process the items in your shopping cart and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected except to help us conduct and improve our business. You can choose to turn off all cookies through your browser settings. If you turn cookies off, you may not have access to some features or they may not function properly. If you have any trouble, please contact our customer service team.

    We may also use web beacons, sometimes also called clear GIFs, which are typically single pixel, transparent images (although some be a visible), located on a web page or in an e-mail. Web beacons are similar to cookies, and are often used along with cookies, to better understand how users act and interact with the site.

    In addition to cookies and web beacons, we might automatically collect data about your server’s Internet (IP) address and domain name when you visit our site. We may also log the page that linked you to us and related information including any ads you may have clicked on, the date and time you access the site, your activity and time on the site, your location, and the brand of operating system and web browser you use. If you access the site from a mobile device, similar information regarding your mobile device may also be collected.

    Also, we may offer various opportunities for you to provide comments, feedback, reviews, or other information on and about our site, products or services. All information that you provide, including your name or other personal identifiers, will be publicly visible to other users.

  5. What do we use your information for?

    Any of the information we collect from you may be used in one of the following ways:

    To improve our site: we continually strive to improve our site offerings based on the information and feedback we receive from you and from the data we collect.

    To improve customer service: your information helps us effectively respond to your customer service requests.

    To process transactions: your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

    To administer a contest, promotion, survey or other site feature.

    To send periodic emails: the email address you provide for order processing will only be used to send you information and updates pertaining to your order.

    If you choose to join Spectrum’s mailing list you will receive promotional emails from time to time. You can unsubscribe from this list at any time by clicking here.

  6. How do we protect your information?

    We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
    All of your personal information is gathered via Secure Socket Layer (SSL) technology. Payment details are immediately encrypted and sent to our payment provider who must keep this information confidential. This means your payment information is never stored on Spectrum’s servers. SSL technology is the industry leading standard for secure online transactions.
    This site is protected by McAfee Secure™ and is scanned on a daily basis.

    Although we take (and require our third-party service providers to take) reasonable security precautions to protect the information provided to us, because of the nature of the Internet we cannot guarantee that such information stored on our servers, transmitted to or from you, or otherwise in our care (or our third-party service providers’ care) will be absolutely safe from intrusion by others, such as hackers. Please use safe online and account practices, such as using a strong, unique password for each of your online accounts. BY USING THE SITE, YOU ACKNOWLEDGE THAT YOU UNDERSTAND AND AGREE TO ASSUME THESE RISKS.

  7. Do we disclose any information to outside parties?

    We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our site, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.

  8. Links to other Sites

    Our site might contain links to other sites to provide further information. Other sites have privacy policies regarding their own confidentiality agreements and policies. Spectrum does not signify that we endorse or sponsor these site(s), nor does Spectrum have responsibility for the content of the linked site(s). If you visit one of these sites, it is your responsibility to thoroughly review the privacy policy and other terms on that site.

  9. California Online Privacy Protection Act Compliance

    Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act.

  10. Children’s Online Privacy Protection Act (COPPA)

    We are committed to protecting children's privacy on the Internet and we comply fully with the Children's Online Privacy Protection Act (COPPA). This site is not purposefully directed to children under the age of 13. We do not knowingly collect personally identifiable information from children under the age of 13. If a child has provided our site with personally identifiable information, we ask that a parent or guardian call 1-800-878-3536 or visit our contact us page and we will delete the information about the child from our files.

  11. Terms and Conditions

    Please visit our Terms and Conditions page

  12. Contacting Us

    If there are any questions regarding this privacy policy you may contact us using the information below.

    Spectrum Diversified Designs, LLC.
    675 Mondial Parkway
    Streetsboro, OH 44241
    United States

    Phone: 330.422.1840
    Toll Free: 800.878.3536
    E-Form